Tomsy Choice Kids Slippers & Flip-Flops for Boys and Girls | Comfortable Daily Wear Sandals & Chappal for Kids

You may return most new, unopened items within 3 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Phone: +91-98702 94060 Email: support@tomsychoice.com

Please mention your Order ID when contacting us.

If a product needs to be returned, please ensure that the original product tag, packaging, and other accessories are intact and included with the product.

Tomsy Choice reserves the right to verify the condition of the product and packaging before processing any replacement or other applicable resolution.

Shipping

Tomsy Choice is committed to delivering your order with good-quality packaging within the given timeframe. We ship throughout the week, except on Sundays and public holidays. To ensure that your order reaches you safely and in the shortest possible time, we ship through reputed courier agencies only.

If courier service is not available in your area, we may ship your order through Government Registered Book Post or Speed Post.

Shipping Charges

For multiple products ordered together, the applicable shipping charges may be calculated separately for each product. Therefore, the total delivery fee may vary depending on the number and type of products ordered.

How long will it take for my order to be dispatched?

Orders are generally dispatched within 2 working days, or as per the delivery date specified at the time of placing the order.

Most orders are delivered within 4 to 6 working days after dispatch. Delivery will be made to the address provided by you at the time of placing the order.

Please note that delivery timelines may vary depending on the delivery location, courier service availability, weather conditions, public holidays, or other circumstances beyond our control.

What if I receive the product in a damaged condition?

If you receive a package that appears to be damaged, tampered with, or in an unacceptable condition at the time of delivery, we request you to refuse acceptance of the package and return it to the delivery person.

You should also contact our customer care team as soon as possible:

Phone: +91-98702 94060 Email: support@tomsychoice.com

Please mention your Order ID when contacting us.

If a product needs to be returned, please ensure that the original product tag, packaging, and other accessories are intact and included with the product.

Tomsy Choice reserves the right to verify the condition of the product and packaging before processing any replacement or other applicable resolution.