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Tomsy Choice is committed to delivering your order with good-quality packaging within the given timeframe. We ship throughout the week, except on Sundays and public holidays. To ensure that your order reaches you safely and in the shortest possible time, we ship through reputed courier agencies only.
If courier service is not available in your area, we may ship your order through Government Registered Book Post or Speed Post.
For multiple products ordered together, the applicable shipping charges may be calculated separately for each product. Therefore, the total delivery fee may vary depending on the number and type of products ordered.
Orders are generally dispatched within 2 working days, or as per the delivery date specified at the time of placing the order.
Most orders are delivered within 4 to 6 working days after dispatch. Delivery will be made to the address provided by you at the time of placing the order.
Please note that delivery timelines may vary depending on the delivery location, courier service availability, weather conditions, public holidays, or other circumstances beyond our control.
If you receive a package that appears to be damaged, tampered with, or in an unacceptable condition at the time of delivery, we request you to refuse acceptance of the package and return it to the delivery person.
You should also contact our customer care team as soon as possible:
Phone: +91-98702 94060
Email: support@tomsychoice.com
Please mention your Order ID when contacting us.
If a product needs to be returned, please ensure that the original product tag, packaging, and other accessories are intact and included with the product.
Tomsy Choice reserves the right to verify the condition of the product and packaging before processing any replacement or other applicable resolution.
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