Privacy Policy

Last Updated: August 8, 2026

At Tomsy Choice, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, create an account, place an order, or otherwise interact with our services.

By using the Tomsy Choice website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information

• Full name

• Email address

• Mobile/phone number

• Billing address

• Shipping/delivery address

• Order and purchase details

• Payment and transaction-related information

We do not store your complete debit card, credit card, or banking credentials on our servers. Payments may be processed through secure third-party payment providers.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages visited

• Time spent on the website

• Referring website or source

• General website usage information

This information helps us understand how visitors use our website and improve our services.

2. How We Use Your Information

We may use the information collected to:

• Process and fulfil your orders.

• Deliver products to your provided address.

• Process payments and transactions.

• Communicate with you regarding your orders.

• Provide customer support.

• Handle returns, exchanges, refunds, and complaints.

• Improve our products, website, and services.

• Send order updates, service notifications, and other necessary communications.

• Send promotional or marketing communications where permitted and, where required, with your consent.

• Detect and prevent fraudulent or unauthorised activities.

• Maintain the security and functionality of our website.

• Comply with applicable legal and regulatory requirements.

3. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember your preferences.

• Keep products in your shopping cart.

• Understand website traffic and usage.

• Improve website performance.

• Provide relevant content and marketing.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to provide our services, including:

• Payment gateway providers.

• Courier and delivery partners.

• Website hosting and technology providers.

• Analytics and marketing service providers.

• Customer support and service providers.

• Government authorities or law-enforcement agencies where required by law.

Such information will be shared only to the extent reasonably necessary for the relevant purpose or where required by applicable law.

5. Payment Information

Payments made through our website may be processed by third-party payment gateways.

Tomsy Choice does not intend to store your complete credit card, debit card, UPI, or banking credentials on its own servers.

Payment information may be collected and processed directly by the relevant payment service provider in accordance with its privacy policy and security practices.

6. Data Security

We take reasonable administrative, technical, and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure. Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including processing orders, providing services, resolving disputes, maintaining business records, and complying with applicable legal requirements.

When information is no longer required, it may be securely deleted or anonymised, subject to applicable laws.

8. Third-Party Links

Our website may contain links to third-party websites, services, or platforms.

Tomsy Choice is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of such websites before providing them with your personal information.

9. Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate steps.

10. Your Rights

Subject to applicable laws, you may have the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information where legally permitted.

• Withdraw consent for certain communications.

• Opt out of promotional or marketing communications.

You may contact us using the details provided below to exercise applicable rights or ask questions about your personal information.

11. Marketing Communications

If you have subscribed to receive promotional communications from us, we may send you information about products, offers, promotions, or other updates.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

Please note that even if you opt out of promotional communications, we may still send essential communications relating to your orders, transactions, account, or services.

12. Changes to This Privacy Policy

Tomsy Choice may update or modify this Privacy Policy from time to time to reflect changes in our practices, services, technology, or applicable legal requirements.

Any updated version will be published on this page with the revised “Last Updated” date.

We encourage you to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Tomsy Choice
Phone: +91-98702 94060
Email: support@tomsychoice.com